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On-screen duress software for clinics, offices and frontline teams.
Duress Alert
Incident report

See a real duress incident report: raise, response, reset, timestamped.

INCIDENT #2041, Tuesday 10:42
10:42:05 RAISED Reception PC 2 (Front desk), hotkey
10:42:31 ACKNOWLEDGED Practice Nurse station, response time 26 seconds
10:51:12 RESET Reception PC 2, incident closed
Notifications: Teams channel ✓ · Email to practice manager ✓

This number is the point. The 26-second delta between raise and acknowledgement: who needed help, who came, and how fast.

After an incident, you can show exactly who was alerted, who responded and how fast, dated evidence for your incident register, your WHS/OSHA documentation, and your next accreditation or inspection. Teams, Slack or email copies of the alert are recorded alongside it.

Is this a legal record?

It’s operational evidence for review, a dated account of what the system recorded, not a certified legal record. Most teams use it for their incident register, safety committee and accreditation evidence.

What the incident record actually looks like

Incident report showing raise, response and reset times, a 42 second acknowledgement, the named responder, escalation outcome and notification evidence under one correlation key.
Raise, response and reset times, the responder by name, escalation outcome and notification evidence, tied together by one correlation key.

And the all-clear that closes it

Orange all-clear notification from Consult Room 2 stating the room is no longer under duress.
When the room is safe again the all-clear names it explicitly, so the people who responded know the incident is over.
Get in touch

Tell us about your site.

Tell us your team size and setting, and we’ll show you how Duress Alert works on your own desks and what a rollout looks like. We get back to you quickly.

Download the sample incident report (PDF)

Name and email only. Related: buyer checklist · where incident data is stored.

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    Your free 21-day trial covers up to 25 computers. Set it up and roll it out across your site at no cost. Before the trial ends, one of the Duress Alert team will be in touch to confirm whether you want to continue. You can cancel anytime during the 21 days.

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