The 9-question checklist for choosing panic button software, print it, take it to every vendor.
- Coverage: is there a panic button on every screen, or just one fixed button per desk?
- Internet outage: does it keep working when your connection is down?
- Where the alert goes: does it stay on your own network, or route through the cloud?
- Discreet: can staff trigger it silently, with nothing the visitor sees or hears?
- Acknowledgement: does the person who pressed the button know help is coming? (Or are they still alone until the door opens?)
- Audit trail: can you export who was alerted, who responded, and how fast?
- Rollout: can your IT provider install it on every computer at once, without visiting each desk? (Duress Alert: yes, silent install, every setting controlled from your server.)
- Central management: can you change a setting once and have every computer update, or will someone visit every desk?
- Platforms: Windows and Mac, plus shared/remote desktops?
Australia
WHS law in every state and territory requires a safe workplace so far as reasonably practicable; duress alarms are a recognised control for occupational violence. RACGP Criterion C3.5 expects practices to manage staff safety.
UK
Under the Health and Safety at Work etc. Act 1974 and the Management Regulations, employers must assess and control risks, the HSE names work-related violence as a workplace hazard. A drilled duress system is a control you can evidence.
US & Canada
OSHA’s General Duty Clause requires a workplace free from recognized hazards; state laws (California SB 553, New York, Texas healthcare) increasingly require documented plans. Ontario’s OHSA (Bill 168) requires a means of summoning immediate assistance.
Questions? Email us or send us a message, and we’ll get back to you quickly.
Tell us about your site.
Tell us your team size and setting, and we’ll show you how Duress Alert works on your own desks and what a rollout looks like. We get back to you quickly.
