You already manage their computers. Now protect the people sitting at them.
Duress Alert is the on-screen panic button for clinics, practices and front desks, deployed in an afternoon through the RMM you already run. 20% margin, recurring every year, and we’ll do the installs for you if you’d rather sell than roll out.
Why this product fits an MSP
- It deploys like software you already ship. Silent-install MSIs with the client’s configuration baked in, push via NinjaOne, Intune, GPO or your RMM of choice. Standard
msiexec /i /qnworks out of the box; every setting is MSI-property parameterisable. We deploy via NinjaOne ourselves. - It’s sticky. A safety product that staff drill monthly doesn’t get churned to save a few dollars, and every renewal carries your margin.
- It makes you the hero. Your client’s practice manager gets a duty-of-care win they can show their board, their insurer and their accreditor. You get the credit.
- It was built by people who run an MSP. Duress Alert grew out of 15+ years supporting GP clinics, the deployment experience is the one we wished vendors gave us.
20% margin, every renewal
20% on every licence and every renewal, from your first site. No tiers to climb, no volume targets and no minimum commitment. Deals that reach you through a customer referral pay 10% in year one, then 20% from the first renewal.
We’ll do the installs
Sell it, and our remote team handles the rollout with your client if you prefer, or take the deployment kit and do it yourself inside your RMM. Either way, the margin is yours.
Free NFR licence
Run Duress Alert in your own office, free. The best demo you’ll ever give is the button on your own front desk.
You’re first line, we’re right behind you
You own the client relationship, we never sell services into your accounts. Product-level support comes straight to us as second line.
Deployment kit
Rollout playbook, RMM scripts, security one-pager for your client’s questionnaire, and co-branded proposal copy.
Licence and client health visibility
We track your clients’ licences and client health for you and flag anything that needs attention, so you do not have to watch a dashboard.
How it works
1. Apply below, tell us your region and RMM. We’ll walk you through the product and set up your NFR licence.
2. Register your first deal. Your client gets the 21-day trial; we or you run the pilot install (2–3 machines, same day).
3. Go live and invoice. Licences bill annually; your margin recurs with every renewal.
United Kingdom
GP surgeries, care providers and housing teams face HSE duty-of-care pressure and CQC inspection questions about staff safety. You likely already manage their desktops, the panic button is one push away. (And if they’re on Little Green Button: we migrate configurations as part of the install.)
United States
California SB 553 already requires documented workplace violence prevention plans. New York’s Retail Worker Safety Act mandates silent response devices from 2027. Texas healthcare has its own law. Every one of those plans needs a control, and an incident log. That’s the sale.
Canada
Ontario’s OHSA (Bill 168) requires employers to give workers a means of summoning immediate assistance. Your clinic and public-counter clients need exactly what this deploys.
The economics
A 25-seat clinic on Corporate Safe (A$499/yr, or local equivalent): at 20% that’s ~A$100/yr margin per site, recurring, for roughly an hour of RMM work you’ve done a hundred times. Twenty such sites is ~A$2,000/yr of margin that renews itself, before you add your own services on top. Local pricing applies in your market.
Technical fit: Local alert path on your own network (default TCP 8001), silent MSI with documented install properties, shared desktops certified on Windows Server 2025, Mac clients, webhooks to Slack/Teams/Google Chat. Full detail: PC-based panic alarm software for IT teams → and the Security page →
Do you sell direct in my market? We sell self-serve online everywhere, but partner-registered deals are protected, and we never sell IT services into your accounts. Your client, your relationship.
What does it cost to join? Nothing. No fees, no minimums and no volume targets. The margin is 20% from your first site.
What if a deal reaches me through a customer referral? Then the customer’s 10% first-year discount is funded from your margin: you earn 10% in year one and 20% from the first renewal onward. It applies only where the referral was recorded before you registered the deal, so a client you sourced yourself is never affected by them happening to mention a friend. Deals you source are 20% from day one.
Who does support? You’re first line (you know the client); we’re second line on anything product. Our remote team can also handle installs and upgrades with your clients directly, under your flag.
Can we white-label? Not today, but co-branded proposal materials are in the deployment kit.
Client health without watching a dashboard
Apply to partner
Tell us your region and RMM. We’ll come back within one business day with a walkthrough time and your NFR licence details.
