Panic button software vs lone worker apps.
Lone worker apps are built for mobile, field and GPS workflows. Panic button software is built for teams already working on computers, where nearby colleagues can see and acknowledge the alert fastest.
Know who needs help and who can respond.
A receptionist, clinician or case worker at a desk often needs nearby colleagues to see the alert immediately and know where to respond. Lone worker apps are usually better when staff are travelling, visiting homes or working away from the site.
For fixed desks
Duress Alert sits where staff already work: Windows and Mac computers.
For nearby help
Topmost pop-ups show connected colleagues who needs help and where, then allow a responder to acknowledge the alert.
For field work
Mobile lone worker apps are usually better for field staff, home visits, travel and check-ins.
For review
Duress Alert keeps raise, response and reset records so the team can review what happened.
Common evaluation questions.
No. It is strongest for teams working at computers where nearby colleagues can provide the first response.
Yes. External notifications can supplement the onsite alert according to policy.
